hp 530 power on password reset?

[rikfawcett0516]

it will turn on and a blue screen appears saying power on password. tried removing CMOS battery and then also rtc reset. not working. is there a backdoor password im not aware of?

[GBL84]

Hello @rikfawcett0516

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

Hope this helps, for any further queries reply to the post and feel free to join us again !!

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Thank You,

GBL84

I am not an HP Employee 

[rikfawcett0516]

nope. no halt code. just a bluish window withe power on password and some icon that looks like a key. when incorrect code is entered it shows a key with a line through it signaling it didnt work. after 3 tries it just has a star emblem kinda like this *. cant enter thru bios setup or thru alternative 1 time boot menu

[GBL84]

Hello @rikfawcett0516,

Thank you for your reply !!

We could have helped you reset the code if it had provided a Halt Code

As its not generating Haltcode, you will have to contact HP technical support.

1. Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

                                   When talking to the HP rep ask them to escalate your service request.

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee