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‎03-25-2015 08:27 PM

HP Recommended
Product: HP Mini 1000
My notebook is asking me to "Enter Current Password:" . I cannot get to any other screens nor can I get to windows. What do I need to enter?
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-26-2015 12:20 AM

HP Recommended

In that case try >> e9lo1o1h0n

View solution in original post

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16 REPLIES 16

‎03-25-2015 08:39 PM

HP Recommended
I forgot to provide you with the s/n: CNU9090GZ8
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‎03-25-2015 09:28 PM - edited ‎03-25-2015 09:31 PM

HP Recommended

 

Try entering >> e9lo1o1h0u All characters are lowercase letters except 9, 1,1, and 0.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎03-25-2015 11:52 PM

HP Recommended
I bet it would work if I had provided you with the correct s/n!!! I'm sorry ! My eyes are going bad I guess!! The correct number is CNU9090GZS.
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‎03-26-2015 12:20 AM

HP Recommended

In that case try >> e9lo1o1h0n

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‎03-26-2015 12:26 AM

HP Recommended
Thank you! It brought me to the Bios setup utility!
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‎03-26-2015 12:42 AM

HP Recommended
One more question, what am I supposed to do now that I'm in the bios setup utility? I'm scared to change anything!
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‎03-26-2015 01:02 AM

HP Recommended

Are you not able to load into Windows. Tap f8 as soon as you power on laptop and try to enter into Windows safe mode.

Which is the operating system installed?
Eg.: Windows 8 64bits

If you're not able to go to safe mode, do you have recovery media?

Test your hard drive - quick and extensive tests from System Diagnostics by tapping f2 key as soon as you power on laptop. Let the tests finish.

If hard drive tests passes,
Back up any important data you need to an external drive first before going in for factory reset as factory reset deletes everything and reinstall Windows from scratch.

Enter into System Recovery console by tapping f11 as soon as you power on laptop and do factory reset.


Regards

Visruth
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‎03-26-2015 04:14 AM

HP Recommended
I tried entering through safe mode and it went nowhere. We had windows XP home edition installed. F2 didn't do anything, neither did f8. I'm stuck!
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‎03-26-2015 04:25 AM

HP Recommended

From BIOS setup utility, perform a Hard Drive Self Test:

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00439024
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