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HP Recommended

Hello, I have HP Pavilion g6 notebook for 2.5 years and I started to get message about Primary(internal) battery 601 stating that is has low capacity and may need to be replaced. Please, tell me can I still use it without problems when plugged in. If no, then how to replace it . Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Just to clarify, the 601 error relates to your notebooks main battery ( not the rtc cell on the system board ).

 

If you're happy with running the machine on mains power full time, there's no issue with that and you can simply remove the battery.

 

If you do want to replace the battery at some time, you can order a new one through HP Parts Store or ( and often less expensive ), just google the full Model No. of your dv7 series notebook including the term battery.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

View solution in original post

6 REPLIES 6
HP Recommended

Hi,

 

Just to clarify, the 601 error relates to your notebooks main battery ( not the rtc cell on the system board ).

 

If you're happy with running the machine on mains power full time, there's no issue with that and you can simply remove the battery.

 

If you do want to replace the battery at some time, you can order a new one through HP Parts Store or ( and often less expensive ), just google the full Model No. of your dv7 series notebook including the term battery.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thank you

HP Recommended

Hi,

 

You're welcome and glad it helped :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

When i start the laptop, it gives me a battery alert 

internal 601

the laptop is only 4 mos old. 

HP Recommended

its only 4 mos old? Why shd i pay ?

HP Recommended

Hello, I have HP Pavilion g6 notebook for 2.5 years and I started to get message about Primary(internal) battery 601 stating that is has low capacity and may need to be replaced. Please, tell me can I still use it without problems when plugged in. If no, then how to replace it . Thank you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.