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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-20-2017 03:33 AM

HP Recommended
Product: HP pavillion ts 14 sleekbook
Operating System: Microsoft Windows 8.1 (32-bit)
When I start my laptop after log in it suddenly switched off..to do this also I need to plug in my battery.
This laptop switched of within one minute after start.
After one minute the battery indication is just flick no any continue charging is happening .
My laptop have no problem earlier....its just started from last two days..


To suddenly switch off..


I hope you will help to move on from this trouble.
1 REPLY 1

‎04-20-2017 03:39 AM

HP Recommended

Hello @aaam,

 

 

Try performing Hard Reset and see if that helps, Below document should help you :

https://support.hp.com/us-en/document/c01732674

 

You might also want to take a look at this document: Battery Does not Power Notebook or Hold a Charge.

 

It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.

You might find the answer to your battery/power issue as you work through the steps in that HP support article.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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