• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-25-2017 09:33 PM

HP Recommended
Product: Example: 5CD5373K
Operating System: Microsoft Windows XP

my laptop has been taking long to start it also throws me off from websites and everytime i turn it on it tells me it updating and at the end it says deleting updates please dont shut off i hasnt been able to update and now it is giving me war what is there i can do i really dont want to erase all my stuff an start all over again

1 REPLY 1

‎03-26-2017 03:15 AM

HP Recommended

Hello,

 

Thank you for posting in the HP Support forum.

 

Could you please provide your computer model/product number as described here > http://support.hp.com/us-en/document/c00033108  ?

 

What is your operating system that you use - is it really Windows XP as initially posted ?

 

Am I correct to assume that despite the Windows update errors you can still successfully boot to Windows ?

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.