new laptop fan motor making noise

[BeckyM2]

I just got this latop onFriday and the fan is making noises. Should I take it back & get another one?

[The_Fossette]

Hi @BeckyM2

Welcome to the HP Forums!

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

I reviewed your post and I understand that the fan is making a loud noise.

I’d love to help!

In order that I may provide you with an accurate solution, I will need a few more details.

• Is the fan making noise only when you are running any particular applications or games?
• Is the fan noise is there as soon as you turn on the computer?

Meanwhile, I recommend you to update the bios on the computer and check if it resolves the problem. You can download the latest bios for your computer from the below link.

http://hp.care/2nikIQ9

If the issue persists, follow the steps in the below article.

http://hp.care/2pG29W1

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care!

Cheers!

[BeckyM2]

I spoke with a tech at HP last night & he did update the bios, but that did not help. The noise is constant.  I just got this laptop last Tuesday so it's brand new

[The_Fossette]

Hi @BeckyM2

Thank you for the information.

I recommend you to follow the steps in the below article and check if it helps.

http://hp.care/2pG29W1

Let me know how it goes and you have a good day ahead.

Cheers!