no boot device or opperating system

[mreeves55]

I set the computer back to factory once this was done it would not reload windows 8, states no boot device found please install opperating system.

[WAWood]

@mreeves55

Hello;

Allow me to welcome you to the HP forums!

HOW did you do the factory reset -- using the F11 built-in function? OR, using Recover Media (disks or USB stick?

We can proceed when you provide the information.

Thanks

[mreeves55]

I  used the built in funchion, restore to factory without saving or backing up. It said that it would auto restore windows from factory.

[WAWood]

@mreeves55

OK, thanks for the feedback.

I asked because, if you had used disk recovery media, it's possible that you hard drive was failing, and even though the recovery worked, the Windows boot records were still corrupted.

First thing I would do is test the existing hard drive to confirm it is OK.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below ...

3) press the Function key for testing the hard drive (usually F2) and let it run.

If the drive checks out OK, then the second thing to do is see if you can repair the Windows boot records. You will need access to a working PC for this step in order to create the media needed to repair your PC boot loader.

Once you have that, please download and create Win10 install media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10

Yes ... I know that is for Win10, but it uses the same generation boot loader as Win8x, so it can be used to do boot loader repairs for Win8x as well as for Win10.

Boot from the media you created, and follow the directions in this link: http://www.windowswally.com/how-to-fix-error-code-0xc0000185/

You will probably have to run Startup Repair three times for it to fix all the boot loader problems.

When done, your PC should boot OK. If it does not, you have a more serious problem.

Good Luck

[mreeves55]

I ran the long test on my hard drive and it passed

[mreeves55 · Accepted solution]

I am downloading the tool now onto a flash drive