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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-22-2017 08:17 AM

HP Recommended
Product: pavilion 15
Operating System: Microsoft Windows 10 (64-bit)
how can i make the laptop boot if its saying boot device not found?
5 REPLIES 5

‎03-22-2017 08:21 AM

HP Recommended

Hi

 

Try the HDD test to see if the HDD is working fine

 

http://support.hp.com/in-en/document/c00439024

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

‎03-22-2017 08:22 AM

HP Recommended

if the test the pases then you can follow the link below to recovery the PC's OS

 

http://support.hp.com/in-en/document/c04758961

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

‎03-22-2017 10:41 AM

HP Recommended
HDD test is going fine. the problem is that it is still saying boot device not found. does it mean it can be the hardware problem? When I removed the hdd from the laptop and check it using another laptop it worked perfectly. help

‎03-24-2017 02:51 PM

HP Recommended

the HDD test went successful. only the memory test failed because one of the rams stopped working. when  i replaced a ram with anotherone and changed the booting system to legacy, the laptop booted without fail. thanks for your help.

‎03-27-2017 02:15 AM

HP Recommended

Glad to hear that!

 

Cheers!!

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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