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HP Recommended
HP laptop
Microsoft Windows 10 (64-bit)

attempting to produce recovery drive it states "Please wait" forever, without getting to select drive

1 REPLY 1
HP Recommended

Is this what you are trying?

https://support.microsoft.com/en-us/windows/create-a-recovery-drive-abb4691b-5324-6d4a-8766-73fab304...

 

Did you run diagnostics first?

Tap the ESC key after powering on and press F2 to run diagnostics.
Do not allow any updates if disk or memory fail, especially a BIOS update.

 

 

Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol.  This code may be needed to find cloud recovery files.


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