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HP Recommended

Hello,

 

I got probook 4540s which has windows 8 Pro 64bit and I have the following issue - I see 4 components which are not recodnized and doesn't have the appropriate drivers. I downloaded all the available drivers on hp.com but the problem still stays.

 

The model is:C4Z10EA#AKS

Here ate they:

PCI\VEN_197B&DEV_2393&SUBSYS_17F6103C&REV_30
PCI\VEN_197B&DEV_2393&SUBSYS_17F6103C
PCI\VEN_197B&DEV_2393&CC_088000
PCI\VEN_197B&DEV_2393&CC_0880

 

PCI\VEN_197B&DEV_2392&SUBSYS_17F6103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_17F6103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

 

ACPI\VEN_HPQ&DEV_6001
ACPI\HPQ6001
*HPQ6001

 

ACPI\VEN_HPQ&DEV_6000
ACPI\HPQ6000
*HPQ6000

 

Please, advice if you can help me with issue.

 

Thank you in advance.

 

BR,

 

Asco

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
12 REPLIES 12
HP Recommended

Thank you very much. All the issues solved.

 

Best regards,

 

Asco

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

HP Recommended

in my laptop hp paviliong6 2303tx 32 bit windows8 is instaling but 64 bit windows 8 is not getting installed. in the error message it is showing that some files are missing so can you please help me to solve this problem because 32bit windws8 is not working properly in my laptop and i am not able to do my work properly my laptop is of 6

 bit

HP Recommended

Hi:

 

Sorry, but I would have no idea why you are having issues installing W8 64 bit since that is the supported operating system for your model.

 

However, see if the W8 32 bit drivers from this business notebook also work on yours.

 

For the graphics, you only use the AMD graphics driver, which installs both the AMD and Intel graphics drivers for the switchable graphics in your notebook.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5229457&...

 

The only W8 32 bit driver that won't work is the one for the card reader as the 4540s uses a different model card reader.

 

For that driver, you would use the W8 32 bit driver from the HP 650 business notebook.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

HP Recommended

The same problem is appeared for men when iam installed windows 8.1 64X and the link which you put i can't find them and the links are not availabe for now
i wish you can put the solution for ACPI\VEN_HPQ&DEV_6000 problem 
thanks

HP Recommended

Hi:

 

For the ID of ACPI\VEN_HPQ&DEV_6000, you need this driver for W8.1 x64:

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5229456&swItemId=ob_124200_1&swEnvOid=415...

HP Recommended

Thank you  Mr.paul ,the problem is solved .

 

Best regards,

 

Abdel Rahman

HP Recommended

You're very welcome, Abdel.

 

Best regards,

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.