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Posts: 1
Member Since: ‎05-27-2012
Message 1 of 3 (259 Views)


hi! i have an hp pavillion dv4-1275mx. i can't seem to make my computr go to the start up button. when i turn the power on, a black screen is displayed for a long time before the hp logo comes out. i waited for it to open to the srart up menu bt a black screen comes out with a message "no bootable device --insert boot disk and press any key" comes out. i do not have a disc that comes with the laptop as this was just given to me by a friend. unfirtunately, i was not able to back up all of my files as i was not expecting for this to happen. please help me. i have no clue on what to do & i need to access my files which are very important as i need them at work. could you please give me a detailed step-by-step unstructions on what do.
Posts: 1
Member Since: ‎11-26-2013
Message 2 of 3 (165 Views)

Re: reboot

[ Edited ]

My name is Alysia Bascomb i have an HP Netbook 2000 and i'm trying to find ways to reboot my computer faster but just dont know how. Could you give me ways on how to do that? I want to get my computer back to when i first got it. Thanx for all ur help. contact me @ {Private Information Removed} or {Private Information Removed}

Posts: 394
Member Since: ‎08-31-2013
Message 3 of 3 (145 Views)

Re: reboot

Hello AlyBStax21,


I would like to assist with getting your computer to operate faster. Before we begin with some troubleshooting steps, I will need the following information from you:

  1. What is the model/product number from your computer?
  2. What is the operating system running on your computer?


Looking forward to your response.


Thank you,

I worked on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation