replacing hard drive and reinstating windows 8.1

[peter354]

due to the hard drive corrupting including the rescue partion i had to replace the hard drive . This left me with a working computer, but no o/s . where or how do i get a copy of   window 8.1 without having to buy a new copy

[Paul_Tikkanen · Accepted solution]

Hi:

You can order recovery disks from this HP e-partner from the link below for your model.

http://www.best2serve.com/page/rcd_landing?txt_search=F9F41EA

You can also see if you can order directly from HP in the UK by calling this number...

0207 660 0596

Mon-Fri 8:30 - 18:00
(except for Bank Holidays)

[peter354]

Thanks ,why has it taken nearly a week  searching hp web site  to get a answer that should have been available on hp web site anyway .

At the moment out of desperatio I am waiting for a second hand disk from ebay that hopfully will do the job  at a 1/4 of the price. if not at least i now know where to get one and  i can recover my mac from my daughter, and she can use her pc again

[Paul_Tikkanen]

You're very welcome.

Since I don't work for or represent HP, I can't answer your question, but I can understand your frustration.

I agree that is hard to figure out how to contact HP for support.

HP used to have a worldwide list of phone numbers and other helpful information readily accessible.

This is the only link I could find for help in the UK...

http://www8.hp.com/uk/en/contact-hp/phone-assist.html