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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-26-2017 07:30 AM

HP Recommended
Operating System: Microsoft Windows 7 (32-bit)
I bought my laptop recently, my computer was normal.
Yesterday I install win7 32 bit , when I turn on my system and windows starting, my laptop hanging and curser mouse is busy.
how solve this problem.
1 REPLY 1

‎02-26-2017 08:33 AM

HP Recommended
Hi,


How did you install Windows?

Tap away F2 key as you power on laptop, do extensive hard drive and and memory tests. Let it finish

What is the full model name, product number of your laptop?
http://support.hp.com/in-en/document/c00033108


Regards

Visruth
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