-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- start up pproblem error code 0xc0000225

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

03-01-2017 03:35 AM
Product: hp stream notebook pc 13
Operating System: Microsoft Windows 8.1 (64-bit)
Hi I am mcroy,
when I start up my notebook pc I am getting the hp logo then a black screen after some seconds the pc restarts again
When I press f11 this is what I am getting->Your pc needs to be repaired
A required device isn't connect or can't be accessed.
Error code:0xc0000225
You'll need to used recovery tools on your installation media. If you dont have any installation media(like a disk or usb device),contact your system administrator or PC manufacturer.
Press Enter to try again
Press F8 to start up setting
Press esc for UEFI Fireware Settings
when I start up my notebook pc I am getting the hp logo then a black screen after some seconds the pc restarts again
When I press f11 this is what I am getting->Your pc needs to be repaired
A required device isn't connect or can't be accessed.
Error code:0xc0000225
You'll need to used recovery tools on your installation media. If you dont have any installation media(like a disk or usb device),contact your system administrator or PC manufacturer.
Press Enter to try again
Press F8 to start up setting
Press esc for UEFI Fireware Settings
1 REPLY 1
03-01-2017 04:46 AM

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.