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HP Recommended
pavillion dv7 1264nr
Microsoft Windows Vista

my pc is going to a black screen after it runs a dfrag at boot up, then just blank, i `was trying to restore and it jumped to a windows update that said 6 of 68 or something ans just sat there for hours, i am trying to get to safemode, the administrator password went to     . enter unlock password(key:59479634), the vista came on it i guess and was running windows 8 pro, can anyone can help me ???????

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@nick65

 

Please enter:

 

       46551210

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3
HP Recommended

@nick65

 

Please enter:

 

       46551210

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

my pc is going to a black screen after it runs a dfrag at boot up, then just blank, i `was trying to restore and it jumped to a windows update that said 6 of 68 or something ans just sat there for hours, i am trying to get to safemode, the administrator password went to     . enter unlock password(key:59479634), the vista came on it i guess and was running windows 8 pro, can anyone can help me

ok so i am still at the black screen after windows was just started ib default i am not sure what to do, is there any helpful advice, or do i have to install a new operating system ?

 

 

 

HP Recommended

bootmgr is missing

I am not sure what to do , 

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