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‎03-30-2017 02:20 AM

HP Recommended
Product: Hp 250
Operating System: Microsoft Windows 8.1 (64-bit)

Support not working and i can't restore my pc

1 REPLY 1

‎03-30-2017 02:34 AM

HP Recommended

Help me with the information for a restore, 

 

As restore will take the device to a previous location when computer was working fine, only if there are avaialbe restore points. 

 

IF you need to remove all the application only : 

 

Try a reset from settings. 

 

Else I will suggest to back up everything and try a recovery. ( in case less applications installed)

 

However this is a big step as there could be issues on windows updates installing. 

 

So please update before performing one.

 

 

The link might help : 

 

recovery : http://support.hp.com/us-en/document/c03489643

restore : http://support.hp.com/us-en/document/c03327545

 

Please do create the recovery media, if not created. 

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