system disabled: Pavilion dm4 1173cl laptop "System Disabled 69112228"

[GatoMaritimo]

Machine: HP Pavilion dm-4 1173cl

Problem: "SYSTEM DISABLED 69112228"

1.) Had boot password enabled. 

2.) Upon bootup, got message to enter bootup password ("Enter Administrator Password or Power On Password")

3.) Took 3 tries (keyboard not responding correctly) to type 8 digit bootup password

4.) When I typed in bootup password, I got the message "SYSTEM DISABLED 69112228"

Now . . (several days later) when I boot the laptop, I get a blue message screen saying:

"Enter Administrator Password or Power On Password" - but now the keyboard will not allow me to enter the bootup password.

Can ANYONE help please?!?

SOS!

[ManjunathTech · Accepted solution]

Hi

The only option is to disconnect the CMOS/RTC battery from the unit and wait for 15mintues then insert it back on again and check. Link given below for reference check 46 Chapter 4 Removal and replacement procedures

Manual Link

[CherylG]

If you can get the kbd to work,try>> 76870808

[GatoMaritimo]

Manjunath, you are most Godlike, indeed!!!
THANK YOU so much!

It may not be easy to fully comprehend, but you quite possibly did literally just save my life.

I am in your debt. Thanks for the quick response.


This is no joke, you quite literally may have just saved my life!


THANK YOU SO MUCH!

GatoMaritimo

[GatoMaritimo]

Thanks Cheryl, but it was locking me out of the keyboard with virus-emulating behavior.
Time for diagnostics & some deep scans.

Cheers,

GatoMaritimo

[rawhp]

Hi my hp pavilion dm4 halt code is 51285424 can help me with my code? Thanks greatly needed!

[REO51ST]

Raw.

Check your other post.

REO

[lukebellew]

I am having this same problem. 13931

[REO51ST]

Luke try.

vtekxh   or   njfhwfj

REO

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

[lukebellew]

I can at least get to bios with the first but when I get there it still asks for a password and gives me system disabled 04132 after a few tries of either.