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‎11-25-2016 04:49 AM

HP Recommended
Product: Pavilion dv6
Operating System: Microsoft Windows 7 (64-bit)

system recovery windows 7 to factory settings from disks hangs.Recovery went well to the point starting windows, prepare for first use, Welcome to Windows!, some HP messages, configuring updates, close. And then starting windows; end of story. After 10 minutes hard reset and boot the same. Booting in save mode gives messages 'cannot prepare for first use in save mode, continue after boot'. Then back to hanging.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-01-2016 03:26 PM

HP Recommended

Hi Frank,

Thanks for your effort. Problem solved after a couple of retries. Replacement of a fawlty dvd diskdrive didn't hurt I think. But without any info from a recovery proces one never knows.

View solution in original post

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5 REPLIES 5

‎11-25-2016 07:24 AM - last edited on ‎03-16-2017 10:28 AM by HP Administrator

HP Recommended

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.

 

The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number.

 

hp label.png

 

If you have any further questions, please don't hesitate to ask.

 

Please click the White KUDOS "Thumbs Up" to show your appreciation

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
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‎11-25-2016 07:55 AM

HP Recommended

HP Pavilion dv6-6b14ed; Windows 7 Home Premium SP1; 8Mb Ram;Radeon HD 6770M

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‎11-25-2016 09:07 AM

HP Recommended

that is 8Gb of course

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‎11-26-2016 07:56 AM - edited ‎11-26-2016 07:58 AM

HP Recommended

Please see HP PCs - Troubleshooting HP System Recovery Problems (Windows 7) for troubleshooting information. If none of the advice in that document helps, please perform the HP Recovery again and let it run uninterupted for several hours after it appears to be finished. If you still are having issues, please see Hard Disk Error Displays before the Computer Starts or Testing a Hard Disk from the BIOS to test the hard drive for issues.

 

If you have any further questions, please don't hesitate to ask.

 

Please click the White KUDOS "Thumbs Up" to show your appreciation

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
Was this reply helpful? Yes No

‎12-01-2016 03:26 PM

HP Recommended

Hi Frank,

Thanks for your effort. Problem solved after a couple of retries. Replacement of a fawlty dvd diskdrive didn't hurt I think. But without any info from a recovery proces one never knows.

Was this reply helpful? Yes No
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