system restore on HP Pavilion dv7=1130us

[sparkysdc]

I have tried to enter F11 and get a black screen. Can't enter with esc or F10. Cant find restre thru start all programs. I want to set this machine back to the shipped factory settings. Can anyone help?

[Muzammil_A]

I found this document to be very useful, hence suggesting :

http://support.hp.com/us-en/document/c00807369

Do let me know if this helped you.

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**Although I am an HP Employee, I am speaking for myself and not for HP.

[sparkysdc]

I am trying to restore the HP Pavilion dv7-1130us to original factory setrtings. The machine will not start with the F11 key depression nor will it start with delete or F10 or esc.  I need to restorew this machine to factory settings but can't find out how to do this.

Please advise.

[Muzammil_A]

Hello

Try a SHIFT + Restart, this should take you to the Recovery Screen

if that does not work then follow the document below to Run a Recovery :

http://support.hp.com/us-en/document/c00809678

If this does not work as well then the only other way is Recovery Media, I check the online option (http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv7-1100-Entertainment-Notebook-PC-serie...) but it is not available for your system anymore.

You can create recovery media using the Recovery Manager program then you can run recovery usuing them.

Else call up HP Support to see if you can order through them @18004746836

**Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

**Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.

**Although I am an HP Employee, I am speaking for myself and not for HP.