• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
pavilion 15-d002TX
Microsoft Windows 10 (64-bit)
I am unable to start my computer.It is showing like bootmgr is missing..Even it Is not able to detect the bootable device so that I can boot it from a disc.plz help.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Go into the diagnostic mode by tapping F2 as you power up or esc and select diagnostics...run the full hard drive scan and report the results back here. 

View solution in original post

8 REPLIES 8
HP Recommended

Go into the diagnostic mode by tapping F2 as you power up or esc and select diagnostics...run the full hard drive scan and report the results back here. 

HP Recommended
Hi..thnx for ur suggestion..The report is showing like-SMART CHECK:passed
Short DST:passed...what's next?
HP Recommended
Hi..thnx for ur suggestion..The report is showing like-SMART CHECK-passed
Short DST-passed. ignr the previous one.
what's next?.
HP Recommended

Then you have corruption in Windows. We can try to repair the boot sector. You will have to download and make a Windows 10 installation disk or you can try to get into advanced options and do a startup repair without a disk

 

http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html

 

Read that webpage and let us know if you can get into the advanced Windows 10 startup options...blue screen

HP Recommended
nopes.only the bootmgr is missing screen is coming.I am not able to take the backup also.Moreover it is not able to detect any media
.
HP Recommended

Not sure what you mean can't take the backup or not able to detect media. What are you trying to do?

HP Recommended
i want to start the screen.but it only shows the black screen..it is not detecting any cd or pendrive from which i can boot
HP Recommended

But you are getting the text message about the bootmgr...so it is POSTing. That is a good sign. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.