would like to know if I have to have the battery in the computer or if I just use the battery charge

[hijean1]

I would like to know if I have to have the battery installed in my computer or I can just use the battery charger alone? I have always been using both when I use the computer. I am a user friendly and was told to always keep the battery charger plugged in, which I have done. My computer is only a year and a half old and I think the battery is going bad. The reason I'm saying this is that the battery icon shows that the battery is discharging while the charger is plllugged in. It sometimes states the battery is 96% not charging. Thanks hope I'm making myself cleaar.

[GBL84]

You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge.

It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.

You might find the answer to your battery/power issue as you work through the steps in that HP support article.

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Thank You,

GBL84

I am not an HP Employee