HP EliteBook 8540w: 'Base System Device Driver Not Installed'

[flarush]

Hi..everyone I tried all the things in this message board and none of it has worked for me. I am still getting the following.

Device Type:  Other Devices

Manufacturer:   Unknown

Location:    PCI bus 70, device 6, function 3

Driver Status:

The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.

Please help!!!!

[Paul_Tikkanen]

Hi, flarush:

Please post the hardware ID for the device if it has one.

If you don't know where to find that ID, please see the info at the link below.

http://www.devicedriverfinder.com/blog/device-drivers/how-to-check-the-hardware-id-for-a-windows-dev...

[flarush]

Hi!! Paul thank you for the response and these are the Hardware Ids I have from the Device Manager.

PCI\VEN_1180&DEV_0592&SUBSYS_1521103C&REV_14

PCI\VEN_1180&DEV_0592&SUBSYS_1521103C

PCI\VEN_1180&DEV_0592&CC_088000

PCI\VEN_1180&DEV_0592&CC_0880

Hope this helps

[Paul_Tikkanen]

You're very welcome.

Based on the hardware ID's you posted, below is the link to the driver you need.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&...

[flarush]

Thank you so much Paul it worked!!!

You are one hell of a trouble shooter!!!

Thank you again.

[Paul_Tikkanen]

You're very welcome.

[anandlar]

Hi

I have tried to install Windows 8 on my 8540w and I got problem with thre drivers

1. Base System Device Driver Not Installed:

PCI\VEN_1180&DEV_0592&SUBSYS_1521103C&REV_14
PCI\VEN_1180&DEV_0592&SUBSYS_1521103C
PCI\VEN_1180&DEV_0592&CC_088000
PCI\VEN_1180&DEV_0592&CC_0880

2.  Base System Device Driver Not Installed:

PCI\VEN_1180&DEV_0843&SUBSYS_1521103C&REV_14
PCI\VEN_1180&DEV_0843&SUBSYS_1521103C
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880

3.Unknown unit

USB\VID_138A&PID_0007&REV_0072
USB\VID_138A&PID_0007

What can I download and install?

Regards

Anders

[Paul_Tikkanen]

Hi, Anders:

You need to install the W7 driver for the card reader.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&...

You should be able to use the W8 driver for the fingerprint reader.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

If you want to use the fingerprint reader you probably need to use the Protect Tools Security Manager suite from the 8570w.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

[kylesa]

having problem for drivers Hp elitebook 8540w

product no WK283ES#ACQ

PLEASE HELP WINDOWS 7 ULTIMATE 64BIT

[kylesa]

PCI\VEN_8086&DEV_10EA&SUBSYS_1521103C&REV_05
PCI\VEN_8086&DEV_10EA&SUBSYS_1521103C
PCI\VEN_8086&DEV_10EA&CC_020000
PCI\VEN_8086&DEV_10EA&CC_0200

PCI\VEN_8086&DEV_4238&SUBSYS_11118086&REV_35
PCI\VEN_8086&DEV_4238&SUBSYS_11118086
PCI\VEN_8086&DEV_4238&CC_028000
PCI\VEN_8086&DEV_4238&CC_0280

PCI\VEN_8086&DEV_3B67&SUBSYS_1521103C&REV_06
PCI\VEN_8086&DEV_3B67&SUBSYS_1521103C
PCI\VEN_8086&DEV_3B67&CC_070002
PCI\VEN_8086&DEV_3B67&CC_0700

PCI\VEN_8086&DEV_3B64&SUBSYS_1521103C&REV_06
PCI\VEN_8086&DEV_3B64&SUBSYS_1521103C
PCI\VEN_8086&DEV_3B64&CC_078000
PCI\VEN_8086&DEV_3B64&CC_0780

ACPI\HPQ0004
*HPQ0004

WIRELESS ALSO HAS PROBLEMS