HP Envy TouchSmart 15 Notebook will not boot (219 Views)
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Honor Student
Andy8625
Posts: 2
Registered: ‎01-30-2014
Message 1 of 4 (219 Views)

HP Envy TouchSmart 15 Notebook will not boot

I received a BIOS update last night and since then my notebook will not boot. When I turn the power on I get one LED flick from the caps lock button. The only other LED lit is in red on the F12 key. The power button LED is lit and the light on the left side of side of the laptop is white.
I have only had the laptop 3 months and all looks clear and clean around the air intakes. I have tried the reset sequence with no success
Master's Graduate
Dan_Asee
Posts: 366
Registered: ‎12-28-2013
Message 2 of 4 (211 Views)

Re: HP Envy TouchSmart 15 Notebook will not boot

Please read this article to Restore The BIOS

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02693833

 

 

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Dan Asee
I am a volunteer, I don't work for HP
Honor Student
Andy8625
Posts: 2
Registered: ‎01-30-2014
Message 3 of 4 (206 Views)

Re: HP Envy TouchSmart 15 Notebook will not boot

Hi,
Thanks for your quick response to my problem. however, after trying several times trying to recover the Bios the system will not boot
Master's Graduate
Dan_Asee
Posts: 366
Registered: ‎12-28-2013
Message 4 of 4 (178 Views)

Re: HP Envy TouchSmart 15 Notebook will not boot

Please submit your laptop to the nearest HP service centre, and tell them the whole story I think your laptop has warranty, so may be MB replacement required

**Say "Thanks" by clicking the Kudos Thumbs up in the post that helped you.**
**Please mark the post that solves your problem as "Accepted Solution"**

Dan Asee
I am a volunteer, I don't work for HP
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