HP Pavilion dv7t-7000 Quad Edition Entertainment Notebook PC "Blue Screen" (191 Views)
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Honor Student
Shashidv
Posts: 4
Registered: ‎09-20-2012
Message 1 of 5 (191 Views)

HP Pavilion dv7t-7000 Quad Edition Entertainment Notebook PC "Blue Screen"

Hi,

 

2 months back i bought HP Pavilion dv7t-7000 Quad Edition Entertainment Notebook PC from the EPP. The laptop has started giving me blue screen. I havent changed any thing. I have tried to run the Memory and also disk checks but i dint find any errors in those. I tried the Error Checking tool for C drive and it took like hrs to complete but it dint give any errors in the summary of that check.The only thing which i havent tried is to re-install the OS. Not sure if its a Hardware problem or not. How to fix this problem ?

 The blue screen has started coming more often.

 

OS : Windows 7 64bit.

 

thanks & regards,
Shashi

PhD Student
Bookworm
Posts: 945
Registered: ‎06-12-2009
Message 2 of 5 (186 Views)

Re: HP Pavilion dv7t-7000 Quad Edition Entertainment Notebook PC "Blue Screen"

Here is a link to another thread where you can run some tools on your Notebook to see what may be causing the Bluescreen error's

http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs/Lockups-and-Bluescreens-we-are-here-to-h...

 

I am an HP employee
Knowledge is power...Power to the people
Honor Student
Shashidv
Posts: 4
Registered: ‎09-20-2012
Message 3 of 5 (181 Views)

Re: HP Pavilion dv7t-7000 Quad Edition Entertainment Notebook PC "Blue Screen"

Hi,


Thank you. I will run that script and will send the logfile.

PhD Student
Bookworm
Posts: 945
Registered: ‎06-12-2009
Message 4 of 5 (179 Views)

Re: HP Pavilion dv7t-7000 Quad Edition Entertainment Notebook PC "Blue Screen"

Excellent, we love it when people use the tools we have, thanks.

I am an HP employee
Knowledge is power...Power to the people
Honor Student
Shashidv
Posts: 4
Registered: ‎09-20-2012
Message 5 of 5 (171 Views)

Re: HP Pavilion dv7t-7000 Quad Edition Entertainment Notebook PC "Blue Screen"

Hi,

 

I just sent the log file which i got after running the script.

 

Looking forward for your responce. please let me know if its a OS problem or i hhave to get the PC replaced.

 

Thanks & Regards,

shashi

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