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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-14-2015 04:29 PM

HP Recommended
Product: HP G72-227WM Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

HP G72-227WM Notebook PC
Product Number: XN517UA
Operating System: Windows 10 Home 64-bit
Microprocessor: Pentium Dual-Core CPU T4500 @ 2.30GHz
System Memory: 3GB
Memory Slot 1: 1GB Micron 800MHz
Memory Slot 2: 2GB Micron 800MHz
System board: 148477.19
System BIOs: E17

Display Device: Mobile Intel 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Manufacturer: Intel Corporation

 

No longer able to play Toontown Rewritten after Windows 10 upgrade due to the following error(s):

:ToonBase: Default graphics pipe is wglGraphicsPipe (OpenGL).
:display(error): The application requested harware acceleration, but your OpenGL
:display(error): driver, GDI Generic, only supports software rendering.
:display(error): You need to install a hardware-accelerated OpenGL driver, or,
:display(error): if you actually *want* to use a software renderer, then
:display(error): alter the hardware/software configuration in your Config.prc file.

1 REPLY 1

‎10-14-2015 06:24 PM

HP Recommended

If you need drivers, please follow these steps:
1. In the Run box type devmgmt.msc.
2. Unknown devices would be listed as such and marked out with a yellow question mark.
3. Select the unknown device or other device for which you need drivers and right click to access Properties.
4. In the Properties window click on Details tab and select Device Instance Id  or Hardware ID from the drop down.
5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.
6. Please provide this number so that we can suggest the appropriate driver.

I am an HP employee.

Regards,
Vidya

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