HP Support Forums
Join in the conversation.
11-24-2009 06:34 AM
I am a a diabetic and I am trying to run my OneTouch software on Windows 7. However, none of my USB ports are working when im trying to plug in my device like they did with Vista. The driver that is missing is called a USB Serial controller driver and I cant find it anywhere.
I have an HP Pavilion tx 1000 notebook PC. I also can not find the drivers for the fingertouch driver.
Can anyone please help?
11-24-2009 10:46 AM
You can try installing the chipset drivers from the following weblink:
If this does not work, please provide the product number that is there on the sticker...
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on White “Kudos” STAR to say thanks!***
05-21-2010 10:46 AM
It seems I also need a usb driver but I have an H-P 5120 "slimline" AMD 64-bit system running Windows 7 64-bit.
I see a "Driver Software Installation" dialog box with the text:
Device driver software was not successfully installed
with "USB-Serial Controller" beneath that, and "Searching preconfigured driver folders.." (which never returns, leaving the animated graphic spinning "forever".
I visited the ftp folder shown in the REPLY to a previous user but apparently that was for a notebook, not a desktop computer.
Can you help me find the USB-Serial Controller driver for my system?
10-28-2011 02:31 PM
I am using NC6230 (notebook), can anyone guide me what actually "universal serial bus controllers" are? the icon in fron of it is like the one which we get for "USB not recognised"
can anyone help me out?
thank you (in advance)