Posts: 1
Member Since: ‎05-14-2012
Message 1 of 4 (2,680 Views)

Why is it saying that my hp_tools (E) is full?

After I got this computer about 2 months ago, it started saying that it was nearing full and now it's saying that it's full. i keep getting these annoying pop-ups and when I open the drive- i don't see anything that i may/may not remove without messing up my computer. Any help would be great! Thanks

Associate Dean
Posts: 11,026
Member Since: ‎01-11-2010
Message 2 of 4 (2,674 Views)

Re: Why is it saying that my hp_tools (E) is full?

Posts: 1
Member Since: ‎06-12-2013
Message 3 of 4 (1,646 Views)

Re: Why is it saying that my hp_tools (E) is full?

What should I do when my computer states:- HP_TOOLS(E:smileyhappy: full

Regents Professor
Posts: 4,472
Member Since: ‎10-09-2012
Message 4 of 4 (1,612 Views)

Re: Why is it saying that my hp_tools (E) is full?

Hello MilfordHill.  I understand you're being told that your HP_Tools partition is full.

There are two possible solutions to this issue.  Try the following.

  1. Go to Control Panel.
  2. Navigate to the System subsection and you'll see "System Protection" on the left side. Select this.
  3. When the list populates select the E: partition and click configure.
  4. When this window opens select "turn off system protection."
  5. Delete the *Name*-HP folder from the E: partition. 
  6. Reboot the notebook.

If that doesn't work try the following.

  1. Click Start, type "backup and restore," and press Enter. This brings up Windows Backup which is a little different than system protection.
  2. In the middle of the Window you should see that the backup is on a schedule. Disable this.
  3. Save your changes.
  4. Delete the backup folder on the E:
  5. Reboot notebook and verify that this resolves the issue.

Let me know the results and have a lovely day!

Please click the white star under my name to give me Kudos as a way to say "Thanks!"

Click the "Accept as Solution" button if I resolve your issue.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation