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- Notebook Operating System and Recovery
- enter administrator password or power on password
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09-07-2013 05:13 AM
Hi VeryUnique,
Try entering: 48480488
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-10-2013 12:50 PM - last edited on 02-24-2017 09:41 AM by OscarFuentes
Hi,
Shut down the notebook. Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Bios option ( usually f10 ) and under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory. Post back with the details of any error messages.
Note: If the option to run these tests is not available in the Bios Menu, use the f2 diagnostic menu instead.
Can you also post back with the following details.
1. The full Model No. and Product No. of your G62 series notebook - see Here for a guide on locating this information.
2. The full version of the operating system you are using ( ie Windows 7 64bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-11-2013 11:16 PM
Muta try.
30682388
REO
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.
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