"Hard Disk - (3F0) BootDevice not found" Error Message (36902 Views)
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Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 1 of 5 (36,902 Views)
Accepted Solution

"Hard Disk - (3F0) BootDevice not found" Error Message

[ Edited ]

Hello, 

 

I'll be making a post here to show you how to troubleshoot the Hard Disk (3F0) error message. 

 

3F0 can be caused by 3 things

 

1. Bad hard drive or partition structure, erase the entire hard drive then use HP recovery discs to attempt reinstall of the OS and all partitions.

 

2. Bad hard drive data cable that connects it to the motherboard, replace the cable

 

3. Bad sata controller on the motherboard replaces the motherboard or laptop.

 

 

 

Now, the first step, is to test the Hard Drive out in the BIOS if you can get into it. 

 

You will need to boot up the notebook and press F10. If you can get into the BIOS you will need to run the self-test. Here is a document showing you how to run the test. If you can't get into the BIOS I would suggest removing the HDD and then try getting into the BIOS again. Once you remove the HDD boot the notebook up again and press F10. If you can get into the BIOS, then the HDD is bad. 

 

Here is a video showing you how to remove the HDD:

 

 

Another step you can take is removing the HDD and testing it out in a different notebook. If you receive the same error message on a different notebook then we will know the culprit is the HDD. 

 

Now, if the HDD comes back OK, I would suggest calling HP @8004746836 and see what options they have on replacing or repairing the notebook. 

 

In most notebooks the Hard Drive data cable and the SATA cables are usually built in cables that cannot be replaced unless you replace the entire notebook. 

 

If you guys have any questions at all please let me know. 

 

 

THX

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 2 of 5 (36,901 Views)

Re: "Hard Disk - (3F0) BootDevice not found" Error Message

[ Edited ]

Hope this is helpful.

 

THX

Student
Crismesy
Posts: 1
Member Since: ‎05-15-2013
Message 3 of 5 (36,627 Views)

Re: "Hard Disk - (3F0) BootDevice not found" Error Message

hi, I changed the hdd from 500 because it was faulty. Now I get a black screen with "hard disk boot device not found <3F0>". If I try to install windows 7 or windows 8 seems to me not the new hard drive (the hard drive is safe functioning because tried it on other computers). If I install windows 8 on ssd to restart its always the same screen reappears. How do I resolve?

Honor Student
ack0329
Posts: 4
Member Since: ‎01-05-2012
Message 4 of 5 (21,448 Views)

Re: "Hard Disk - (3F0) BootDevice not found" Error Message

 I just solved this error when trying to install Linux on a HDD that I knew was working.  It wouldn't recognize the HDD and wouldn't install untill I went into the bios and chose the "lEGACY" OPTION for boot devices which had a HDD option where without it it did not (Some strange Windows 8 - Shat).  And even then it got stuck with a black screen after a few seconds but the new problem was the screen brightness was somehow turned full "Low". 

 

On another note - this new computer was a replacement which took 7 SEVEN weeks to replace - with all the most rediculous excuses and hoops to jump through - WOW!!!!!!!!!!!!!

Student
wazup916
Posts: 1
Member Since: ‎03-12-2014
Message 5 of 5 (16,336 Views)

Re: "Hard Disk - (3F0) BootDevice not found" Error Message

[ Edited ]

@ack0329 I registered just to say thanks.. turning that off worked and resolved my problem when no other solutions helped thank you 

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