04-26-2013 12:06 PM
I understand, if you just recently got within the past couple weeks, most stores have a return or exchange option that you could probably try and exercise. If that is something you wish to do.
Please respond back at your earliest convenience.
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
05-07-2013 05:52 AM
How to On the light of my Keyboard ( Back light of Keyboard ). My Laptop is Hp Envy My 1178Sa. Since i purchased this laptop I have tried lots of time Trying to On the Light of Keyboard but I cant.Can you Help Me Out ?
05-08-2013 04:54 PM
I see that you are attempting to turn the back light on for the keyboard of your computer. I have some information that may help with your issue.
I am not sure if the model you have has a back lit keyboard. It is not mentioned in the product specifications for the model number you provided. Here is a link to the product specifications.
If it does indeed have a back lit keyboard then the key you should press is "F5" to activate it. Here is a link to the user manuals. On page 46 of the user guide it explains the buttons on the keyboard and states that only select models have the back lit feature.
05-12-2013 02:24 PM
I also have followed your instructions with using the F5 key with no success. The touchpad light and turn on/off function also does not seem to be working. This laptop is 2 hours out of the box. Please advise next steps.
05-13-2013 10:02 AM
- Performing an HP System Recovery (Windows 8)
- Performing an HP system recovery (Windows 7)
- Troubleshooting HP System Recovery Problems (Windows 8)
- Read this before ordering your Recovery Discs! (US and Canada Only)
- Using Recovery Manager to Restore Software and Drivers (Windows 8)
- Using Recovery Manager to Restore Software and Drivers (Windows 7)