This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Base System Device Driver Not Found (1777 Views)
Provost
Paul_Tikkanen
Posts: 22,545
Registered: ‎07-13-2010
Message 21 of 42 (2,881 Views)

Re: Base System Device Driver Not Found

Hi:

 

First, install the chipset driver and reboot.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-55781-1&cc=us&dlc=en&lc=en&...=

 

You only gave me the ID's for the card reader driver which is at the link below.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-55777-1&cc=us&dlc=en&lc=en&...=

 

You will need to click on all of the devices with the little yellow ! marks and get the hardware ID's from them after you install the above two drivers.

 

That will lessen the amount of device ID's you need to post.

 

There are more than just one model wireless card that could have gone in your notebook, which by the way is a HP Pavilion dv9910us Entertainment Notebook PC.

 

That is why I need the hardware ID's from each missing device.

 

Paul

Please use plain text.
Honor Student
mbyrdo
Posts: 4
Registered: ‎02-28-2012
Message 22 of 42 (2,853 Views)

Re: Base System Device Driver Not Found

HERE IS THE ETHERNET CONTROLLER INFO.  THIS IS THE ONLY OTHER WITH THIS ERROR

 

 

PCI\VEN_168C&DEV_001C&SUBSYS_137A103C&REV_01

 

PCI\VEN_168&DEV_001C&SUBSYS_137A103C

 

PCI\VEN_168C&DEV_001C&CC_020000

 

PCI\VEN_168C&DEV_001C&CC_0200

 

 

 

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,545
Registered: ‎07-13-2010
Message 23 of 42 (2,847 Views)

Re: Base System Device Driver Not Found

Hi:

 

Below is the link to the driver you need for the Atheros wireless adapter you have.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-99392-1&cc=us&dlc=en&lc=en

 

Paul

Please use plain text.
Honor Student
mbyrdo
Posts: 4
Registered: ‎02-28-2012
Message 24 of 42 (2,845 Views)

Re: Base System Device Driver Not Found

Thank you for this info.  It worked perfectly.  Only other issues I have is the webcam...This is not being detected at all.  Is there a driver I need to download for this as well...there is no recognition in he device manager

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,545
Registered: ‎07-13-2010
Message 25 of 42 (2,842 Views)

Re: Base System Device Driver Not Found

Hi:

 

I think you need to install this Cyberlink YouCam software in order for the camera to work.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-67313-1&cc=us&dlc=en&lc=en&...=

 

Paul

Please use plain text.
Student
Yashar
Posts: 2
Registered: ‎04-22-2012
Message 26 of 42 (1,780 Views)

Re: Base System Device Driver Not Found

I was working with my Pavillion dv7 2040 us. Suddenly the mouse stopped working. I hadn't changed anything (Windows was 1 month old, Laptop is 3 years old and no new software installation.

I then installed chipset, usb and storage device drivers from HP website.

Still not working.

Somebody please help

 

PCI\VEN_197B&DEV_2384&SUBSYS_3624103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_3624103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880
 are hardware IDs



Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,545
Registered: ‎07-13-2010
Message 27 of 42 (1,777 Views)

Re: Base System Device Driver Not Found

Hi, Yashar:

 

That is your JMicron card reader in need of drivers.

 

Windows 7

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-75474-1&cc=us&dlc=en&lc=en&...=

 

Windows Vista:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-70834-1&cc=us&dlc=en&lc=en&...=

 

I don't think that should be affecting the mouse.

 

Try the latest touchpad/mouse drivers from Synaptics:

 

http://www.synaptics.com/resources/drivers

 

Paul

Please use plain text.
Student
Yashar
Posts: 2
Registered: ‎04-22-2012
Message 28 of 42 (1,775 Views)

Re: Base System Device Driver Not Found

Thank you very much. I really apprecite.

First link solved the "Base system device" problem. Mouse was not working. Second one solved the mouse problem as well. Said there is another versian of synaptics. Installed it anyway and the problem is gone. Thx

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,545
Registered: ‎07-13-2010
Message 29 of 42 (1,773 Views)

Re: Base System Device Driver Not Found

You're very welcome, Yashar.

Please use plain text.
Student
JerryEl
Posts: 1
Registered: ‎04-26-2012
Message 30 of 42 (1,724 Views)

Re: Base System Device Driver Not Found

I also have a Base System Device Driver Not Found but I don't think it is the card reader as the card reader shows up in Device Manager with no problem shown.  Says PCMIA Card reader is a Texas Instrument-1260 Cardbus controller with UltraMedia (2 listed).

 

Here is the infor for Hardware IDS on Base System Driver Not Found:

 

PCI\VEN_104C&DEV_8201&SUBSYS_006D103C&REV_01
PCI\VEN_104C&DEV_8201&SUBSYS_006D103C
PCI\VEN_104C&DEV_8201&CC_088000
PCI\VEN_104C&DEV_8201&CC_0880

 

PCI bus 2, device 4, function 2

 

 

This is Windows 7 on an older laptop which seems to run okay except for extended DVD/CD I/O operations, in particular writing DVD's on an external USB DVD device.

Please use plain text.