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Base System Device Driver and Bluetooth (2231 Views)
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rabindra-NZ Student
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rabindra-NZ
Posts: 2
Registered: ‎04-12-2012
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Base System Device Driver and Bluetooth

‎04-12-2012 07:14 PM

Hi, I am trying to get a bluetooth device connected, which works on other laptops.  Everything appears okay but in Device Manager I have a missing driver "Base System Driver". 

 

I am on a HP Elitebook 8460p running Win7 SP1 32bit, Enterprise Edition. I've installed about 10 newer softpaqs downloaded in the last day and that resolved two other missing driver issues.

 

The bluetooth devices all look okay and work under Win7 on my old laptop.

 

Any ideas?

 

 

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Distinguished Professor Distinguished Professor
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Vidya
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Registered: ‎07-17-2009
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Re: Base System Device Driver and Bluetooth

[ Edited ]

‎04-12-2012 07:27 PM - edited ‎04-12-2012 07:29 PM

Please try installing the following driver for your base system device:

ftp://ftp.hp.com/pub/softpaq/sp53501-54000/sp53918.exe

ftp://ftp.hp.com/pub/softpaq/sp56501-57000/sp56689.exe

ftp://ftp.hp.com/pub/softpaq/sp52501-53000/sp52659.exe

I am an HP employee.

Regards,
Vidya

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rabindra-NZ Student
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rabindra-NZ
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Registered: ‎04-12-2012
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Re: Base System Device Driver and Bluetooth

‎04-12-2012 09:08 PM

Hi Vidya

 

Installing those files resolved the unknown device driver issue - thanks for that.

 

However, after several reboots, I tried to connect to a bluetooth device (right click on icon and Add a Device) but it still does not pickup my Logitech mouse or LG Windows Mobile Phone which are in discoverable.  The phone picks up the mouse no problem so I guess both of those devices are okay.

 

Cheers

Rabindra

 

 

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