C++ Runtime Error while running Recovery Manager [ Edited ]

[Annalynn519]

Ok so I had to do an emergency backup of files when my hard drive went on the blitz and I saved all of my files using the F11 Recovery Manager.  I have since had the HD replaced and now everytime I open the backup file to recover my files I get this message while recovery manager is about to extract files. 

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"Microsoft Visual C++ Runtime Library"

"Program:..top\MINWINPC\Backup Files 2009-03-1

231054\Backup.1.exe"

"This application has requested the Runtime to terminate in an unusual way.

Please contact the application's support team for more information."

________________________________________________________________

 Computer is a Laptop HP Compaq Presario C714NR Running Windows Vista home premuim OS.

Ok so since this is happening when I am trying to recover my backup files......does this mean that my backup files are toast or is this simply an error that can be fixed??   PLEASE PLEASE HELP!!

Message Edited by Annalynn519 on 03-26-2009 09:04 PM

Message Edited by Annalynn519 on 03-26-2009 09:06 PM

[Sandeepz]

Have you performed the same steps mentioned in the below weblink.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01673043&cc=us&lc=en&dlc=en

[Annalynn519]

Yes I do all of that and when it gets to step 5 the Error message comes up about Runtime and i can't continue.

[Annalynn519]

Any other advice??

[joebob793]

I know this is an old post, and this may not work for everyone, but I wanted to add the solution that allowed me to get past this exact issue:

I had to run a checkdisk on the entire hard drive (all partitions including recovery). The checkdisk utility is included on most Windows recovery CDs and is a command-line program.

In my case, the hard drive was failing, so I cloned all readable data to a new drive and then could not run the recovery, even though the recovery sector of the hard drive copied with no data loss using Clonezilla.

Using checkdisk, I had to force-repair, which means some data loss and losing some files, but since I was attempting to do a full recovery anyway, it didn't really matter too much.

If anyone has this issue, look up some guides on checkdisk online, my syntax (** which MAY CAUSE DATA LOSS **) was:

*** MAY CAUSE DATA LOSS***

chkdsk /R /F /I D:

chkdsk /R /F /I C:

chkdsk /R /F /I E:

*** MAY CAUSE DATA LOSS***

I had to do one checkdisk for each partition (C: - boot, D: - Windows install, E: - Recovery) of my drive. It took nearly nine hours for the whole drive to complete as many indexes were broken after cloning the bad data to my new drive.

That said, once doing the checkdisk options, I no longer received the C++ runtime error.

I hope this helps someone!