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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I manually installed Win 7 pro 64 over a Notebook Pavillion DV5 p/n FM534EA, I downloaded every driver from hp support page, but after having installed everything under device manager there is an unrecognized device (other devices) named A309. Any idea of what device it is and where I can get the driver??

 

Regards Andrea

5 REPLIES 5
HP Recommended

Hi, Andrea:

 

We can probably help, but need more info (the Hardware ID).

 

Please read this link below on how to find the hardware ID and post just the top string of characters in the window.

 

The audio is just an example. Use this method to find the hardware ID for the A309 device.

 

http://laptop-driver.blogspot.com/2009/12/how-to-check-hardware-id.html

 

Regards,

 

Paul

 

HP Recommended

here is the device hardware id

 

USB\VID_07CA&PID_A309&REV_0200
USB\VID_07CA&PID_A309

HP Recommended
HP Recommended

Hello,

 

I have the same problem. My hardware is a pavilion dv7 -3163ef

 

my hardware id is there :

 

USB\Class_FF&SubClass_00&Prot_00
USB\Class_FF&SubClass_00
USB\Class_FF

 

Thanks for all.

HP Recommended

 DRIVER A 309

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