HP Support Forums
Join in the conversation.
04-16-2012 09:39 PM
hi, unknowingly i uninstalled the hp simple pass finger print sensor. i dont know how to download and reinstall it ..
Validity sensor in biometric device is working properly and updated the driver. but finger sensor in my lap not working..
My model is HP dv3 notebookmodel number XM698EA#ABV
OS is windows 7 64 bit
04-17-2012 02:15 AM
Try using Recovery Manager to reinstall HP SimplePass - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the relevant document on the link below.
After the reinstallation has completed, restart the notebook.
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Microsoft MVP - Microsoft Windows Expert - Consumer
04-17-2012 06:33 PM
Now its working fine.