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HP Connection Manager Service (14655 Views)
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Top Student
tinker-t
Posts: 8
Registered: ‎09-18-2011
Message 1 of 8 (14,655 Views)

HP Connection Manager Service

HP Pavilion dv6 Notebook with Windows 7 Home Premium

After reinstalling Connection Manager I started receiving the following message: " HP Connection Manager service not installed.  Application will exit."  There is no Connection Manager service choice available for installation in Recovery Manager program.  Where can I find the program that installs the service?

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Tutor
Sandeep23
Posts: 23
Registered: ‎09-19-2011
Message 2 of 8 (14,616 Views)

HP Connection Manager Service

Hi,

 

       Uninstall the HP connection manager from the control panel--> Programs and features--> Uninstall program HP Connection manager and download the new version from the link given below.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-88395-1

 

Thanks,

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Top Student
tinker-t
Posts: 8
Registered: ‎09-18-2011
Message 3 of 8 (14,515 Views)

Re: HP Connection Manager Service

Thanks for information.  After uninstalling HP Connection Manager and attempting to install newest version (sp50627.exe) I receive the following message:  "No WWAN device detected.  Exiting installation".  Where do I go from here?

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Top Student
tinker-t
Posts: 8
Registered: ‎09-18-2011
Message 4 of 8 (14,379 Views)

Re: HP Connection Manager Service

See my post of today in a message titled:  'On start up I get the following message box regarding the hp connection Manager cannot load asse..."

 

In that post it states that HP Connection Manager will not work properly when Turbo Tax (any version) is installed.  Uninstalling Turbo Tax will cause Connection Manager to start working.  If not, reinstalling HP Connection Manager will work, but as soon as Turbo Tax is installed again HP Connection Manager will stop working.

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Student
Stephjask
Posts: 2
Registered: ‎01-01-2012
Message 5 of 8 (13,435 Views)

Re: HP Connection Manager Service

Hi I've had my HP Envy 17 for just 3 days now and I'm really pleased with it.  Only problem so far is this error message coming up (HP Connection Manager Service Not Installed....).  I followed your instructions exactly as given above, and everything seemed to install OK, but then back came the pop-up error message.  I do recall inadvertently opening that particular app. while I was acclimatizing myself to the new machine, but then I closed it rather than see it through as I didn't know what the consequences would be.  This error message seems to have started appearing only since then. 

 

I even did a system restore to the first restore point in the hope of eradicating the pesky message, but to no avail!

 

Can you help please?

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Top Student
tinker-t
Posts: 8
Registered: ‎09-18-2011
Message 6 of 8 (13,416 Views)

Re: HP Connection Manager Service

[ Edited ]
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Student
Stephjask
Posts: 2
Registered: ‎01-01-2012
Message 7 of 8 (13,403 Views)

Re: HP Connection Manager Service

Hi, I don't. I decided to fix it the simple way today as I have barely used the installation - I perormed a factory restore. No problem now. Thanks for your time anyhow guys!
Happy new year to you all.
Posted from Samsung GT-I9000
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Student
mannilubana
Posts: 1
Registered: ‎10-13-2012
Message 8 of 8 (6,914 Views)

Re: HP Connection Manager Service

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