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02-27-2010 05:18 AM - edited 02-27-2010 05:25 AM
I am having a problem with support asst. - when I open it the program gets stuck on "Gathering Information". What can I do to make this program work??? The computer I have is - dv6-1378nr
02-27-2010 07:08 AM - edited 02-27-2010 07:16 AM
What version of HP Support Assisant are you using? The latest version is 22.214.171.124.