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Re: HPSAssistant (496 Views)
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Teacher Teacher
Teacher
HPSAwizard
Posts: 246
Registered: ‎04-05-2011
Message 11 of 15 (496 Views)
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Re: HPSAssistant

‎01-11-2012 11:09 AM

The error you are experiencing is due to a Windows Installer problem.   Here is a link to a Microsoft tool that should be able to fix it. 

 

 

http://support.microsoft.com/mats/Program_Install_and_Uninstall

 

 

Let me know if it works.

I work on behalf of HP.

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lyford77 Tutor
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lyford77
Posts: 10
Registered: ‎12-21-2011
Message 12 of 15 (489 Views)
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Re: HPSAssistant

‎01-12-2012 04:43 AM

WOW!  HPSAwizard, you are a genius. This problem has been bugging me for weeks . All is now resolved ,for which I thank you most sincerely. I can now sleep easy!

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Teacher Teacher
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HPSAwizard
Posts: 246
Registered: ‎04-05-2011
Message 13 of 15 (476 Views)
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Re: HPSAssistant

‎01-12-2012 03:28 PM

Thank you for working with us.   Now we know how to fix for others.  

 

 

 

I work on behalf of HP.

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PaulJN Student
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PaulJN
Posts: 1
Registered: ‎07-20-2012
Message 14 of 15 (343 Views)
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Re: HPSAssistant

‎07-20-2012 08:33 AM

How does one go about uninstalling and reinstalling HPSF config file?

 

PaulJN

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Teacher Teacher
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HPSAwizard
Posts: 246
Registered: ‎04-05-2011
Message 15 of 15 (342 Views)
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Re: HPSAssistant

‎07-20-2012 08:40 AM

Sorry, I have to ask, why would you want to do this? 

 

The HPSF config file is synched with the HP servers when a health scan is performed.   The information is updated periodically. 

I work on behalf of HP.

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