HP Support Forums
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04-09-2012 07:04 PM
I have a dv6 6c35dx and the cursor keeps jumping regardless of what program I am in. Was unable to resolve issue with HP support and in Windows forum. ALready it as jumped to the first line without me touching the touchpad. I have already exchanged a similar model for this current model in the space of 35 days. I can't even type this note without it jumping to previous lines. Very frustrating as I keep typing over previous words due to the jumping cursor.
Please help. I need to be able to write papers.
04-09-2012 08:49 PM
Welcome to the malware world. This is causing your issue. Open up recovery manager and select microsoft restore. This will back restore your computer. Choose a date before this happen. After restore is completed down load Microsoft Essential http://windows.microsoft.com/en-US/windows/product