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MediaSmart Photo Printing Issue (1394 Views)
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zookeeper Student
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zookeeper
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Registered: ‎08-26-2009
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MediaSmart Photo Printing Issue

‎08-26-2009 02:27 PM

I have three different HP computers - an HP TouchSmart IO507, a brand new HP Pavillion e9107 desktop, and a HDX18t laptop.  All three have some variant of the HP MediaSmart software installed, and from all three systems, we are unable to print photos to a photo size (and our printer is an HP Photosmart C7280.)

 

Here's what happens within the MediaSmart software from the different machines:

Touchsmart:  Click "Print Photos" when in the photo gallery.  Select the photos.  It shows letter size, no ability to change this.  Click "Print", it sends direct to printer.

 

Pavillion and HDX:  Click "Print Photos" when in gallery, select photos.  Can select options for sizing and zoom, but cannot select paper size.  BUT, if I select a photo individually, then click print, I can change the paper size. 

 

So, is there a way in the TouchSmart to be able to select the paper size when printing photos?  What about from the Pavillion/HDX if I want to do multiple photo prints?

 

FYI, all systems are fully updated as of this morning with both Windows updates AND HP updates.

 

Thanks,

L.

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