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Re: Missing USB software durring reformating (545 Views)
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begal4cdr Student
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begal4cdr
Posts: 2
Registered: ‎05-22-2009
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Missing USB software durring reformating

‎05-22-2009 02:57 PM

I had taken in my coputer to get it reformated by Staples. Works fine except that the USB drive seams to have disapeared. I know the drive still works becouse i can still recharge my ipod using it but if i try to put in an actualy USB it's as if the coputer doesn't recognize it. The little travel drive icon in "my computer" doesn't come up next to the cd drive. How do i go about fixing this?
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Master's Graduate
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melanchete
Posts: 672
Registered: ‎03-27-2009
Message 2 of 3 (552 Views)
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Re: Missing USB software durring reformating

‎05-22-2009 03:17 PM

Please supply us with your machine model number, part number and the OS installed (including 32 or 64bit)
Pavilion DV7-1285dx Notebook, Windows 7 64bit, Intel X2 P8600 2.40GHz, Nvidia GeForce 9600M, 6GB RAM, 2x 500GB HD(s)
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begal4cdr Student
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begal4cdr
Posts: 2
Registered: ‎05-22-2009
Message 3 of 3 (545 Views)
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Re: Missing USB software durring reformating

‎05-22-2009 07:28 PM

It's a hp Pavilion dv5000 notebook 

I don't know what you mean by the rest of it. The operating system is WindowsXP.

 

Staples reformated the computer and it should have been given back to me with everything it had the day i bought it, it seams to have been given back with everything minus the software that recognizes USBs in the port.

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