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Operating System Disc for XP is not working (695 Views)
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vaughanography Honor Student
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vaughanography
Posts: 2
Registered: ‎11-17-2010
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Operating System Disc for XP is not working

[ Edited ]

‎11-17-2010 10:22 AM - edited ‎11-17-2010 10:27 AM

I've got a Pavilion ze2105ea (running on XP) which I would like to put back to its original factory defaults, wiping everything from it and starting again. The manual tells me that I need to do this by using the Operating System Disc, but this disc doesn't work in my laptop. I tested the disc on two other computers (which were running Vista and Windows 7), and it worked fine. This also isn't a problem with the Pavilion's disk drive as other CD-ROMs work perfectly fine in it, it's just this one disc which refuses to be recognized.

 

Can anyone help me out with this problem?

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CherylG
Posts: 16,558
Registered: ‎11-12-2008
Message 2 of 3 (684 Views)
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Re: Operating System Disc for XP is not working

‎11-17-2010 10:35 AM

Have you checked in BIOS setup to be sure it is set to boot from CD/DVD device first?


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vaughanography Honor Student
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vaughanography
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Registered: ‎11-17-2010
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Re: Operating System Disc for XP is not working

‎11-17-2010 10:46 AM

Yeah, I've tried that already, and nothing happens.

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