HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Problem with HP Advisor Dock Panel (484 Views)
Reply
Reply
Topic Options
Intern
Intern
genovdan
Posts: 65
Registered: ‎10-20-2010
Message 1 of 6 (484 Views)
Report Inappropriate Content
Accepted Solution

Problem with HP Advisor Dock Panel

‎09-03-2011 04:16 AM

The problem is that I cannot add any shortcut to the HP Advisor Dock Panel. I have had this problem since the first install of the HP Advisor and after several Windows 7 Updated (Included Service Pack 1) the problem still persist. Any ideas? 

Thank you. 

0
Reply
0
Please use plain text.
 
Professor Professor
Professor
kamat_hp
Posts: 2,446
Registered: ‎07-20-2010
Message 2 of 6 (458 Views)
Report Inappropriate Content

Re: Problem with HP Advisor Dock Panel

‎09-03-2011 11:52 AM

Could you please post complete product/model number of your Notebook? You can use link below to find this info
http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&cc=us&dlc=&docname=c00033108&lc...

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
0
Reply
0
Please use plain text.
 
Intern
Intern
genovdan
Posts: 65
Registered: ‎10-20-2010
Message 3 of 6 (449 Views)
Report Inappropriate Content

Re: Problem with HP Advisor Dock Panel

‎09-04-2011 01:42 AM

HP Pavilion dv6 1080eq

 

0
Reply
0
Please use plain text.
 
Professor Professor
Professor
kamat_hp
Posts: 2,446
Registered: ‎07-20-2010
Message 4 of 6 (445 Views)
Report Inappropriate Content

Re: Problem with HP Advisor Dock Panel

‎09-04-2011 08:26 AM

Uninstall HP Advisor from your computer, restart the computer and install the one below

ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50046.exe

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
0
Reply
0
Please use plain text.
 
Intern
Intern
genovdan
Posts: 65
Registered: ‎10-20-2010
Message 5 of 6 (436 Views)
Report Inappropriate Content

Re: Problem with HP Advisor Dock Panel

‎09-05-2011 06:59 AM

Thank you, your solution kamat_hp solved my problem :smileyhappy: But after all where was the problem, because I am curious :smileyhappy:

0
Reply
0
Please use plain text.
 
Professor Professor
Professor
kamat_hp
Posts: 2,446
Registered: ‎07-20-2010
Message 6 of 6 (396 Views)
Report Inappropriate Content

Re: Problem with HP Advisor Dock Panel

‎09-05-2011 12:58 PM

It was a software bug fixed in latest update. Glad to know you got it fixed .  :smileyhappy:

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
0
Reply
0
Please use plain text.