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Re: e-mail error message 5545.7.1. cannot send (938 Views)
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Student
kglace
Posts: 2
Registered: ‎04-08-2012
Message 1 of 3 (945 Views)

e-mail error message 5545.7.1. cannot send

I cannot send e-mails I get  error mesage 5545.7.1 on my primary e-mail but my 2nd e-mail accout I can send?

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Master's Graduate
parvez_tech
Posts: 913
Registered: ‎12-14-2010
Message 2 of 3 (938 Views)

Re: e-mail error message 5545.7.1. cannot send

Hi,

 

What type of email are you usind? I mean is it a POP3,Microsoft Exchange,Hotmail...

 

Check if changing the folder location as shown in this link:

 

http://support.microsoft.com/?kbid=2298962

 

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Although I am an HP employee, I am speaking for myself and not for HP.
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Student
kglace
Posts: 2
Registered: ‎04-08-2012
Message 3 of 3 (930 Views)

Re: e-mail error message 5545.7.1. cannot send

I found out the problem.  My internet provider had blocked my e-mail because they  noticed my account some unusual activity.  Before I had contacted them I had down loaded Malwarebyte and found I had a trojan ,,,fixed it and now my e-mail is not receiving the spam mai that I had.  Problem solved but thank you for responding.

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