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start menu lost after malware attack (51 Views)
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jrbelter
Posts: 1
Registered: ‎04-12-2012
Message 1 of 2 (51 Views)

start menu lost after malware attack

Here's my problem:  I had a malware attack thia AM and it wiped out everything from the start menu.  Currently running mcCaffee to resolve the malware issue.  What do I need to do to recover windows components? (cannot go to a restore point as it was never turned on)

 

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CherylG
Posts: 16,432
Registered: ‎11-12-2008
Message 2 of 2 (44 Views)

Re: start menu lost after malware attack

If your OS was that badly damaged from a malware attack probably the best option is to do a complete System Recovery.


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