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Error code after disk test (53 Views)
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Student
dvladimir18
Posts: 2
Registered: ‎04-22-2012
Message 1 of 4 (53 Views)

Error code after disk test

I got error code GGD5BW-5B6634-XD003F-60RQ03 after failed hard disk test on my HP Pavilion dv6-3122er. What does it mean&

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Provost
DavidPK
Posts: 23,369
Registered: ‎09-24-2010
Message 2 of 4 (47 Views)

Re: Error code after disk test

Hi,

 

The error will either be a Smart or Disk Self Test failure - both would indicate that your Hard Drive is failing and will need to be replaced.

 

If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.

 

Regards,

 

DP-K

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Microsoft MVP - Microsoft Windows Expert - Consumer

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Distinguished Professor
ManjunathTech
Posts: 2,983
Registered: ‎01-21-2012
Message 3 of 4 (46 Views)

Re: Error code after disk test

Hi,

 

 

The failure ID indicates that your Hard Drive has failed and you will need to be replace the part only then the unit will work fine.

 

If your notebook is still under warranty, contact HP and arrange to have the drive replaced.

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.

 

 

Let us know how it goes!

 

*Although I am an HP employee, I am speaking for myself and not for HP.

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****Please mark Accept As Solution if it solves your problem****

 

Regards

Manjunath

Let us know how it goes!

"I work for HP."
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Regards
Manjunath
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Student
dvladimir18
Posts: 2
Registered: ‎04-22-2012
Message 4 of 4 (44 Views)

Re: Error code after disk test

It is very sad that only one option remains to replace hard disk:smileysad:

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