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Honor Student
Posts: 1
Member Since: ‎04-02-2012
Message 1 of 7 (7,698 Views)

HP TOOL (E)

I keep receiving a pop-up stating that the HP TOOLS is full.  When I check the drive is it highlighted in red.  It says my back-up drive is full...what do I do???

Dean
Posts: 6,641
Member Since: ‎07-17-2009
Message 2 of 7 (7,691 Views)

Re: HP TOOL (E)

HP_Tools is a  HP System Diagnostics parition and is not for personal data backup.

 

Please move your file from this partition to any other location to solve the problem.

 

This partition will help to run diagnostics in case of any hardware failure.

I am an HP employee.

Regards,
Vidya

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Tutor
Posts: 21
Member Since: ‎03-11-2012
Message 3 of 7 (7,607 Views)

Re: HP TOOL (E)

Remove WHAT files from Drive E; ??? I am having same problem.... is it because it is full from too many RESTORE points?? How do I change this setting???? How do I delete ALL restore pts - except the most recent??? HOW CAN I SEE ALL MY RESTORE PTS???

 

I click on different things in my computer - and keep going around in circles or come to DEAD ends???

 

very frustrated!!!

 

I have posted this question also on these boards-

 

My computer should be under warranty still... Where do I call for help??

 

Sorry but I have spent too much time on this already- and I am not a computer expert

but I do have a lot of computer experience... this is beyond me...

 

THanks

Frustrated.

Smiley Frustrated

Dean
Posts: 11,498
Member Since: ‎01-11-2010
Message 4 of 7 (7,601 Views)
Student
Posts: 1
Member Since: ‎02-26-2014
Message 5 of 7 (2,140 Views)

Re: HP TOOL (E)

How do I get rid of pop ups
Honor Student
Posts: 2
Member Since: ‎08-30-2015
Message 6 of 7 (37 Views)

Re: HP TOOL (E)

please help   I deleted media and owner file in hp tools and found i had a document that had a voice file was not gone.

I restored the media file from recycle bin but voice file is still gone   

the only things that were in hp tools were   owner file media file and a voice file(which i did not touch)

i did all this because it was saying file was full.   this voice file was important for my dad   could you help me get the voice file back

 

thank you


Vidya wrote:

HP_Tools is a  HP System Diagnostics parition and is not for personal data backup.

 

Please move your file from this partition to any other location to solve the problem.

 

This partition will help to run diagnostics in case of any hardware failure.


 

Honor Student
Posts: 2
Member Since: ‎08-30-2015
Message 7 of 7 (35 Views)

Re: HP TOOL (E)

by the way i have windows 10   and i think the document with the lost voice file is in a file called citria

i think the computer is backing up in the wrong place but right now i first need to find that file  when i right click

to reverse to previous version nothing happens

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