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Honor Student
Posts: 2
Member Since: ‎01-11-2012
Message 1 of 5 (10,109 Views)
Accepted Solution

PSSWCORE.msi

one of the HP automatic updates caused a corrupted file on the hard drive (C:smileyhappy: and is causing major problems with startup and recovery. the same file tries to run each time the system does start up and i get the message(s) 'feature is on a network resource that is not available' (psswcore.msi, hphotosmartessential.msi) and sometimes 'boot manager missing or is corrupt'.

Associate Professor
Posts: 897
Member Since: ‎12-05-2008
Message 2 of 5 (10,106 Views)

Re: PSSWCORE.msi

djfgomez,

 

Both of those msi errors are related to your printer software.  I would manually uninstall and then reinstall your printer software.

 

Also, in the BIOS or F2 during boot, you should run the Hard Drive Self Test.

 

-wes


I am an HP employee.
PhD Student
Posts: 406
Member Since: ‎02-08-2009
Message 3 of 5 (10,105 Views)

Re: PSSWCORE.msi

Two of those .msi messages are related to printer software. You may want to uninstall and reinstall your printer software, which should resolve that.

You can also try this Microsoft tool to resolve MSI issues:
http://support.microsoft.com/mats/Program_Install_and_Uninstall

(MSI is a Microsoft Installer file). The fixit above can help resolve that.

The Boot Manager missing is not a particularly good message. One thing I would check is my hard drive - press F10 at startup, and run the Hard Drive Self Test.
-Bryan
I am an HP employee
Honor Student
Posts: 2
Member Since: ‎01-11-2012
Message 4 of 5 (10,065 Views)

Re: PSSWCORE.msi

THANK YOU!!!! The microsoft tool resloved the MSI issues!

Student
Posts: 1
Member Since: ‎06-15-2012
Message 5 of 5 (8,910 Views)

Re: PSSWCORE.msi

If the suggested solution did not work, you can also try this psswcore troubleshooting post here... I was able to to fix the same issue using this. Hope it helps...

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