how can i reset a compaq presario cq60-211dx (4879 Views)
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Honor Student
kmzmy3
Posts: 2
Registered: ‎05-16-2012
Message 1 of 5 (4,879 Views)
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how can i reset a compaq presario cq60-211dx

how can i reset a compaq presario cq60-211dx to the factory settings to remove password...  My son put a password to keep his brother from using his computer...  the screen got broken and we ended up buying another computer...  but we now fixed this one but we tried every password we could think of but no luck...  a computer repair technician told me the only way to get around the password is to reset the computer to the original factory settings...   how can I do this????

Distinguished Professor
ManjunathTech
Posts: 3,523
Registered: ‎01-21-2012
Message 2 of 5 (4,877 Views)

Re: how can i reset a compaq presario cq60-211dx

Hi

 

Please find the link given might help you to resolve your issue.

 

Restore the PC to its original condition using the f11 key

 


Let us know how it goes!

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Manjunath
Honor Student
kmzmy3
Posts: 2
Registered: ‎05-16-2012
Message 3 of 5 (4,865 Views)

Re: how can i reset a compaq presario cq60-211dx

Thank you so much...   it worked and the directions were clear enough so I could actually fix it...  and I am real bad with computers....   lol      Thank you your a sanity saver    :smileyhappy:

Honor Student
XweAponX
Posts: 3
Registered: ‎06-01-2013
Message 4 of 5 (2,745 Views)

Re: how can i reset a compaq presario cq60-211dx

This "f-11" "Solution" (Which is nit a viable solution, unless you want to totally delete everything on your hard drive) is worthless- There is a POWER ON PASSWORD set. How do I reset THAT?

Distinguished Professor
RedRose0528
Posts: 3,429
Registered: ‎03-28-2012
Message 5 of 5 (2,702 Views)

Re: how can i reset a compaq presario cq60-211dx

@ XweAponX,

 

The password they were working on was the windows login password not the power on password that you need help with. Here is a link specifically to a forum that helps with power on passwords, the experts there will be able to assist you.

 

 

Thanks 

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