• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-27-2016 07:49 AM

HP Recommended
Product: HP Elitebook 8460p
Operating System: Microsoft Windows 10 (64-bit)

When booted in BIOS mode the issue that is occurring with the TPM module does not exist and BitLocker can easily be enabled. 

 

When booted in UEFI mode the TPM key protectors cannot be added to the system as it says that the TPM is ready with reduced functionality. 

 

I have heard that there is an issue with the 8460p and the TPM firmware with UEFI but have not been able to find any documentation to that effect. 

 

What can be done to get the TPM fully functional under UEFI mode? This system is on the latest .61 BIOS. All updates that are currently available have been applied. The only difference in getting BitLocker to run with Windows X vs. BitLocker not running due to the TPM is booting in Legacy (BIOS) or UEFI Modes. 

 

I'm thinking there is a bug in the UEFI mode for this model.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.